WAWF FAQ

Q: Can I still submit my invoice to DFAS if my contract doesn't require electronic submission?

A: All DFAS payment offices are capable of accepting EDI interfaces. Submission of your invoice via WAWF should be accepted.

Q: My contract requires electronic submission and the invoice must be submitted to the activity for approval. The activities' DoDACC is not registered in WAWF. What should I do?

A: Contact your local Contracting Office and let them intervene with the activity to determine why they aren't registered in WAWF. Request permission to submit a Stand Alone invoice in WAWF and FAX a copy to the activity while this matter is being resolved. This will ensure the PPA clock starts once DFAS receives the invoice.

Q: The receiving activity rejected my Combo receiving report because of a dispute with the items received. Can they do that?

A: Nothing can preclude an activity from rejecting your document. The question is, did they improperly reject your document. Yes they did. The receiving report on a Combo can be accepted for less quantities than what is billed. It doesn't have to match the invoice, DFAS will pay what the activity says they certify to.

Q: I was preparing a DD250 before using WAWF. How can I continue to provide my customer with this form?

A: There are a couple of methods in WAWF you can use. The first is a Combination document. This is an invoice and receiving report together. It is simple to create in WAWF and will the requirement for DD250 submission. The second option you have is to create a Stand Alone receiving report.

Q: What is the difference between the UID and RFID policies?

A: The UID policy addresses the identification and marking of individual items with a unique identifier as specified by the UID policy. The RFID policy relates to the application of passive RFID tags to the packaging of items at the case (exterior container or shipping container), and pallet (palletized unit load) level.

Q: My contract has a lot of CLINS and the requirement to use WAWF will take a lot of time inputting this data manually. Is there an automated way to feed WAWF?

A: Actually you have a couple of options that will same you a lot of time. The first option is called 'Auto Populate'. If your contract is loaded in the Electronic Data Access (EDA) system, then you can use WAWF's 'Auto Populate' option. EDA will populate WAWF based on the information on your contract. The second option for you is EDI upload. To find out more about this option contact DISA Customer Service Center (WAWF Help Desk) at 1-866-618-5988 or 801-605-7095. The Customer Service Center will put you in contact with the Joint Interoperability Test Command (JITC), which provides EDI and FTP testing assistance.